Terms & Conditions

Purpose And Scope Of The Platform

These general conditions of recruitment and use apply to website visitors www.smartseparations.com as well as any commercial transactions through the virtual store “Smart Separations online shop”, available on the same site.

The site navigation, as well as the purchase of any product in the “Smart Separations online shop”, implies acceptance of these general conditions of recruitment and use by the user and / or the customer.

Smart Separations Ltd, reserves the right to change these general conditions of recruitment and use without prior notice. Any changes will be posted on the website www.smartseparations.com.


Access to this site is permitted on a temporary basis, with us reserving the right to withdraw or change services without notice. Smart Separations Ltd is not responsible if, for any reason, this site is temporarily unavailable and may possibly restrict access to some areas of it.

To place an order, the customer, with a minimum of 18 years, is committed to provide their data, allowing successful processing of your order. 

Smart Separations Ltd, is not responsible for damages or losses arising from any use of any information on this site.

Some links on this site redirect the client to external sites. Smart Separations Ltd, has no control over these links and, therefore, not responsible for the material present in them.


Reproduction, transfer, distribution or storage of the contents of the site www.smartseparations.com without prior written authorization granted by Smart Separations Ltd, is prohibited for purposes other than strictly personal use.

The Smart Separations Ltd, reserves the right to modify at any time, information and commercial offers presented on: products, prices, promotions, commercial conditions and services.

It is expressly forbidden to use this website links, regardless of the intended purpose, without prior authorization from Smart Separations Ltd. The use of the domain “smartseparations.com” with abusive purposes, without prior authorization, is subject to appeal to the relevant legal means by the Smart Separations Ltd.

Smart Separations Ltd is not responsible, directly or indirectly, for any information, content, statements or expressions that appear in the texts of items sold on the site www.smartseparations.com. The authorship of the content descriptive of the goods is the responsibility of traders, manufacturers and distributors of the same.

If the information provided does not match the actual product features, assists the client the right to cancel the purchase agreement pursuant to applicable law.

Despite their efforts, some products may present an incorrect price. Smart Separations Ltd checks the prices whenever they process the orders. If the product price is less than the advertised price, the 
“Smart Separations online shop” will return the difference. If it is higher, the “Smart Separations online shop” inform the customer of such a situation by email and wait for your decision to accept it or cancel the order within 15 days from the date it was informed.

All contractual information is written, as well as information of articles, email communications to formalize the sale.

Intellectual And Industrial Property

All texts, commentaries, works, illustrations, works and images reproduced or represented on the site www.smartseparations.com, are the property of Smart Separations Ltd or its affiliates, and are duly protected by International Copyright Law. Thus, and in accordance with the Copyright Code and Related Rights, permission will only be authorized to be used for private purposes, without prejudice to more restrictive provisions of the said Code. Any reproduction or total or partial representation of the site www.smartseparations.com or the elements included therein is strictly prohibited under penalty of recourse to competent legal means against those who act that way.

The company names, trademarks, and any distinctive signs reproduced on the site www.smartseparations.com are protected in accordance with the legal provisions applicable to industrial property. The reproduction or representation of all or part of these distinctive signs is strictly prohibited and should be subject to a prior written permission of the respective holders. 


All products sold on the site www.smartseparations.com are in accordance with Portuguese law.

Smart Separations Ltd, declines all responsibility in case of violation of the country where the order is delivered. It is for the Customer to check with local authorities the import conditions or use of the products you want to order.

Smart Separations Ltd, it is not liable for damages arising from interferences, interruptions, computer viruses, faults or disconnections of the operating system that might prevent temporarily access, navigation or the provision of services to users.

Smart Separations Ltd, disclaims any responsibility for any delay or order processing is not possible, particularly in the delivery act, due to error or failure of the data provided by the customer.

In case of default, the Smart Separations Ltd, reserves the right to delete the user account in question.

Obligation Of Customers / Users

Customer and / or User undertakes to comply with and respect these General Terms and Conditions and use, including:

  1. Refrain from introducing, store or distribute via the site, defamatory, obscene, libelous, xenophobic and / or any other measures that violate the general principles of law and public order;
  2. Save, and not to disclose your password entry on the site in order to prevent others from accessing your account in ishopbraga.com; 
  3. Do not use false identities;
  4. Provide personal data and correct addresses so that the Smart Separations Ltd can process, properly, orders.

Consumer Dispute Resolution

Consumers in the European Union countries have at their disposal the ODR – Online Dispute Resolution, an online platform for resolving disputes with suppliers or other e-commerce service providers. 

This mechanism was established by the European Commission in order to strengthen confidence in online shopping, including cross-border, and thus contribute to the strategy of the Digital Single Market of the European Union. 

“The platform provides all the steps for settling disputes, since the introduction of the consumer, through the interconnection with the ADR entities – Alternative Resolution of Consumer Disputes, and ending on the information to the parties involved,” explains Paulo Vila Luz, which integrates the direction of ACEPI – Electronic Commerce Association and Advertising Interetiva.

For more information https://webgate.ec.europa.eu/odr/main/index.cfm?event=main.home.show&lng=PT

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